RETURNS & EXCHANGES & T&C

Returns
We will gladly accept all returns within 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To start a return, send an email to returns@muditaearth.com with your order number and order details and wait to be contacted by our customer service. Ship your return to the address: 6754 Bernal Ave STE 740 #190, Pleasanton, CA 94566. All shipping expense is your responsibility. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and you will receive the refund within 5 -7 business days.

Exchanges
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email with photo proofs at info@muditaearth.com and we will be happy to guide you through the process

Privacy Policy

Mudita Earth (“we,” “us,” and “our”) is committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have when you visit www.muditaearth.com.

We collect information that you provide directly, such as your name, email, shipping and billing details, and payment information. We also automatically collect certain data through cookies and analytics tools, including your IP address, device information, and how you navigate our site. We may receive additional information from third-party partners like payment processors, email platforms, or advertising services.

We use this information to process and ship your orders, communicate with you, provide customer support, improve your shopping experience, send marketing updates (which you can opt out of at any time), and help prevent fraud. We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including payment processors, shipping carriers, analytics providers, and email and advertising platforms. These partners only receive what is necessary to perform their services and are required to protect your data.

Cookies and similar technologies help us operate our website, personalize content, analyze performance, and deliver relevant ads. You can disable cookies in your browser if you prefer.

You may request access to, correction of, or deletion of your personal information. You can also unsubscribe from marketing communications at any time.

We use industry-standard security measures to protect your data, though no system is completely secure. Mudita Earth does not knowingly collect information from children under 13.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

If you have questions about this policy or your information, you can reach us at info@muditaearth.com.